Patient rights are as important to us as they are to our patients. We encourage you to familiarize yourself with these rights if you are going to be a patient here at Blue Ridge Regional Hospital.
Reporting concerns regarding patient care or safety issues:
Your quality care and safety is important to us. If you have any unresolved complaints regarding patient care or safety issues, you may report your complaints by doing the following:
- Report your complaints directly to the department director or the administrator on-call. Dial "0" on any hospital phone or call 828-765-4201 from an outside phone, and ask for the "Administrator On-call".
- Report your complaints online through our eForm page.
You will receive a prompt response to your concern.
It is not necessary to report your concerns to the hospital administration, instead, you may report them to our accrediting body or the state agency listed below:
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Toll Free: (800) 994-6610
https://www.jcaho.org/
Division of Health Services Regulation
2701 Mail Services Center
Raleigh, North Carolina 27699-2701
Toll Free: (800) 624-3004
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